PRIVACY POLICY

Keypro Oy

1 PRIVACY POLICY

Keypro respects the confidentiality of Your personal data.

In this Privacy policy we tell You about the principles on how we care for Your data privacy when You are using network information service (Service) or other system containing personal data and which is provided by Keypro (We). We operate in compliance with the EU General Data Protection Regulation (GDPR).

We provide the Service based on Our agreement with the Customer. The Customer can be an infrastructure owner, network planner, consultant or whoever has bought the Service from Us.

Depending on which Service you are using, Keypro can act in the role of Data processor and/or Data Controller. According to the GDPR, the Data controller defines the purposes and means of the processing of personal data and because of this We as a Processor only describe in this document the general principles of the processing of Your personal data which are common to all our network information system customers.  The Controller can tell You more details about the processing of Your personal data.

2 CONTACT DETAILS OF DATA CONTROLLER AND REPRESENTATIVE

Keypro Oy acts as the Data Controller for the following registers:

  • www.keypro.fi website
  • Keypro web polls
  • Keypron end user support system
  • Keypro marketing system

Contact details of the data controller for these registers are

Keypro Oy
Hiilikatu 3
FI-00180  HELSINKI
FINLAND

privacy@keypro.fi

Regarding other Keypro services, Keypro usually acts as the Data Processor, and our Customer who ordered the Service is the Data Controller. You can find the information about Data Controller and representative of the service you are using in the customer specific terms of service, which are available directly from the Customer or linked in the login page of the Service.

3 YOUR PERSONAL DATA WE COLLECT AND STORE

We store personal data about you as an end customer of the network, such as a water supply connection customer or a telecommunications network connection customer, so that we can provide you with a high-quality online service. We also collect information about users to develop the service. If you are our customer or employee, we store information about you in our other registers. 

The basis for processing Your personal data as stated on article 6 EU general data protection principles is

  • our contractual relationship with the Registrar, when our customer processes your personal data to provide you with an online service, such as an internet or water connection.
  • our legitimate interest in order to provide services

If you do not log in to the service, we only store your IP address and other information automatically collected by the service. 

If you log in to the service, we only collect and store information about you that is necessary for the production of the service. 

We collect and store the following information:

  • Your name and contact details (such as telephone and email);
  • eventual company name
  • your access credentials (encrypted)
  • Your IP address and other information that is generated automatically or that you provide when using the Service. 
  • about the end customer of the network, we also store your address and the type of apartment, if any.

4 HOW DO WE COLLECT INFORMATION

We collect and store 

  • information that you provide to the service itself or that is needed to provide the service 
  • information that is automatically generated when you use the service or its website. 

We may use cookies, web beacons and other similar technologies to collect information.

5 LOCATION AND HOW DO WE DISCLOSE AND TRANSFER PERSONAL DATA

The Data controller, such as our Customer, may define the location where the data, such as network information, is stored. The information about this can be obtained from the Data controller. 

We as Controller may share Your personal data with operators and information systems for the purposes described in the Your personal data we collect and store section and only to the extent necessary to fulfil the purposes. We may also share your personal data with the authorities, if the legislation or the authorities so prescribe. 

6 TRANSFER OF PERSONAL DATA OUTSIDE EU OR EEA

We as Data controller may transfer data from our registers, such as our marketing register, outside the EU, where we still follow these same data protection principles.

7 HOW LONG WE STORE YOUR PERSONAL DATA

We store Your personal data in accordance with the instructions of the Controller as long as you are a user of the service or the network service offered to you by our Customer, and it is necessary to store them to fulfil the purposes of use of the personal data defined in this privacy policy

8 YOUR RIGHTS AS A DATA SUBJECT

You have the right: 

  • to get information on the processing on Your personal data;
  • to get access to Your personal data and of Your personal data;
  • to object the processing of Your personal data;
  • to ask for rectification or erasure of Your personal data.

In order to use Your rights, You shall request this from the Controller.

9 YOUR RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

You have the right to file a complaint with the supervisory authority if You see that either We or the Controller has processed Your personal data in violation of the data protection legislation.

10 DATA SECURITY

Together with the Controller, we ensure that Your personal data is protected and stored in an information system, to which access is limited only to persons who need the information in question to perform their duties. The persons in question have personal usernames and identifiers at their disposal and are bound by the obligation to keep personal data confidential. Together with the Registrar, we ensure that your personal data is protected and stored in an information system, to which access is limited only to persons who need the information in question to perform their duties. The persons in question have personal usernames and identifiers at their disposal and are bound by the obligation to keep personal data confidential. Your personal data is stored in a secure server environment.

11 USE OF COOKIES

We use cookies for the functions of the Service and for monitoring the use of websites. You can block the use of cookies in your browser settings. You can also delete cookies from your browser after using the Service and its website. If you do this, however, your use of the Service may be blocked or the service may function poorly. 

12 UPDATES ON THIS PRIVACY POLICY

When, for example, the legislation changes, we will update this privacy statement. This Privacy Statement was last updated on August 8, 2023.

13 DOMINANCE OF DIFFERENT LANGUAGE TRANSLATIONS

We have strived for the same content in the different language translations of this privacy statement. However, if there are differences in the content of the Finnish and other language translations, the text of the Finnish data protection statement is decisive.